Thursday, July 18, 2013

How can your hotel stand out?

What makes hotels stand apart for guests? Besides the obvious factors like how nice the hotel is or location – fun, unique offerings are sure to catch guests’ attention. Let’s take a look at a few hotels thinking of new, creative ways to provide guests with unforgettable experiences…

Kimpton’s Hotel Monaco properties offer guests a fun and novel option during their stay. The idea is to diminish the feeling of loneliness for guests traveling alone. Guests can request to have a live goldfish brought to their room that hotel staff will care for.

Avari Towers offers free pizza to all guests on the property. You make your selection, call, and they guarantee it will be delivered to your room in thirty minutes or less. This is very convenient and helps guests feel more at home.

Fairmont Hotels & Resorts has a program called canine ambassadors at select properties. The canine ambassadors greet guests as they walk in the hotel lobby. Guests are also allowed to take them on a walk or run during their stay.

In today’s fast paced market it’s no longer enough for hotels to just have great service; they must have something that sets them apart. These hotels have figured out their own unique strategies for attracting guests.

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